I was wondering if this is happening only in my company. I am frustrated and outraged that there is no easy way to find out who is responsible for X, nor what i

I was wondering if this is happening only in my company. I am frustrated and outraged that there is no easy way to find out who is responsible for X, nor what is person Y responsible for. I wrote and email to our CIO, explaining my struggle, but he does not seem to care.