5 ms·

For anyone wondering how it works: > - The chrome extension doesn’t read the content of your web pages. > - The chrome extension only reads your highlighted t

by Sujan 8y ago

For anyone wondering how it works: > - The chrome extension doesn’t read the content of your web pages. > - The chrome extension only reads your highlighted text when you click the extension smile icon. > - Your highlighted text is passed from your browser to our API where the sentiment is calculated, we do not store in any way the text you highlight. https://www.rarely.io/work/should-i-send-it https://www.rarely.io/work/should-i-send-it

benatkin 8y ago
This could change at any time, because extensions are automatically updated (unless you change the setting), and the permissions when it's installed allow it to, so it could start sending the text in the active text area, for example. There's also no way for them to prove that they don't store the text that's sent to them. Chrome used to always show a list of requested permissions when installing an extension, but it doesn't anymore, unless it's asking for special permissions. Extensions can do a lot without special permissions.
sailfast 8y ago
I appreciate you for saying that you don't store the text, but the fact that it has been sent, processed, and then returned means that this practice could change any time and I'd never know. If I were to use this for work-related reasons it would need to live in a more on-prem / secured format where I could ensure this via controls.
rapnie 8y ago
> Everyone benefits, the recipient of the email, the person sending the email and the business. It is not clear to me how you benefit. > Your highlighted text is passed from your browser to our API where the sentiment is calculated, we do not store in any way the text you highlight. [..] We have many ideas of how to push this tool forward. You don't store my text. How about my sentiment? rarely.io has a GDPR page (which should really be called Privacy Policy, IMHO), but shouldisendit.io - where you are offering the extension - has not. > Get involved. Install the extension and start using it. We would love to know how you get on and any candid feedback you have Install? No thanks. Please first get your transparency and privacy ensurances in order, is my kind (not candid) feedback to you :)

by Sujan 8y ago

benatkin 8y ago

This could change at any time, because extensions are automatically updated (unless you change the setting), and the permissions when it's installed allow it to, so it could start sending the text in the active text area, for example. There's also no way for them to prove that they don't store the text that's sent to them. Chrome used to always show a list of requested permissions when installing an extension, but it doesn't anymore, unless it's asking for special permissions. Extensions can do a lot without special permissions.

sailfast 8y ago

I appreciate you for saying that you don't store the text, but the fact that it has been sent, processed, and then returned means that this practice could change any time and I'd never know. If I were to use this for work-related reasons it would need to live in a more on-prem / secured format where I could ensure this via controls.

rapnie 8y ago

> Everyone benefits, the recipient of the email, the person sending the email and the business. It is not clear to me how you benefit. > Your highlighted text is passed from your browser to our API where the sentiment is calculated, we do not store in any way the text you highlight. [..] We have many ideas of how to push this tool forward. You don't store my text. How about my sentiment? rarely.io has a GDPR page (which should really be called Privacy Policy, IMHO), but shouldisendit.io - where you are offering the extension - has not. > Get involved. Install the extension and start using it. We would love to know how you get on and any candid feedback you have Install? No thanks. Please first get your transparency and privacy ensurances in order, is my kind (not candid) feedback to you :)