I used to train clients on the BI product the company I worked sold and supported. This was mostly taking users through the demos. The users would follow what I

I used to train clients on the BI product the company I worked sold and supported. This was mostly taking users through the demos. The users would follow what I was doing on their training PCs. The problem was that in one class it was possible to have users who might have been exposed to the software before or were just fast learners. Sometimes the software would have issues on the training PCs and I would have to trouble shoot what the error was. In a nutshell it was tough running demos and attending to slow users and issues with PCs. So I automated the demos part by creating screencasts of the demos. I would play the demo whilst I was helping out my students. The first class loved the demos. They asked for copies which I gladly gave them. Management didn't like the idea and I was told not to use my screen casts.