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> Innovation cycles have become much shorter. Yes, but you need to build up a world-wide customer support network that is willing to learn these new innovation
by aries1980 8y ago
> Innovation cycles have become much shorter.
Yes, but you need to build up a world-wide customer support network that is willing to learn these new innovations that fast at a modest rate.
If Tesla would stay in the performance car segment, then the company doesn't need to scale the customer service that much. If you smash a bit your McLaren, you accept that only a handful of companies can fix it. But when you want to roll out and dominate the average joe market with the Model 3, you need to be able to sell it with a moderate maintenance cost. That can only happen if the local car mechanics are able to fix it, but this unlikely happen if every new model comes with radical changes.
- justtopost 8y agoYou, nor your local mechanic, can work on teslas. While your mclaren dealer would freakout, and your value perhaps drop, you can poke into whatever guts you want. Until you can OWN a tesla, I think they will stay a cult minority.