The article is pretty spot on. One thing the author has left out is the fact that all of the problems are magnified 100x when the people involved are incompeten

The article is pretty spot on. One thing the author has left out is the fact that all of the problems are magnified 100x when the people involved are incompetent, which, unfortunately, happens a lot in enterprises (one can also argue that slow speed contributes to job security under normal circumstances).