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At this point it sounds like he doesn't want the files and just wants a refund. My response would be: "I'm sorry you feel that way. As per our initial agreemen
by lukevdp 16y ago
At this point it sounds like he doesn't want the files and just wants a refund. My response would be:
"I'm sorry you feel that way. As per our initial agreement, the initial deposit is non refundable, and I will not be refunding any amount to you.
Best of luck with the project going forward.
Regards,
Yourname"
Ignore the clients bigoted rant, don't take it personally. He has shown a very unattractive side to himself.
Make sure to learn the lessons of the failed project and move on.