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Counterpoint: be annoyed at GDPR. If a new regulation insisted that on entering a hotel room, a member of the hotel staff had to use a blacklight and you neede
by andrewla 8y ago
Counterpoint: be annoyed at GDPR.
If a new regulation insisted that on entering a hotel room, a member of the hotel staff had to use a blacklight and you needed to explicitly approve every illuminated mark larger than a quarter, then you would be annoyed at that regulation.
There are supposed to be all sorts of other GDPR protections, about rights to be forgotten, about being able to access and selectively remove personal data from an online profile, that I have no idea how to activate. Instead all I get, as a user, is a bunch of consent forms, like the stupid cookie warnings, that I have no idea how to respond to, and no idea what I'm committing to when I click them.
- apexalpha 8y ago>If a new regulation insisted that on entering a hotel room, a member of the hotel staff had to use a blacklight and you needed to explicitly approve every illuminated mark larger than a quarter, then you would be annoyed at that regulation. How about this. For the past 25 years every hotel that you checked into has kept a record of: - How often did you visit? - How much money did you spend? - What type of CC do you have? - Did you watch porn? - If so, what is your favorite type? - Did you pass on dietary restrictions to the chef? - Were you alone? - Did someone other than the person listed as your wife on FB join you for the night? - etc... etc... etc... And then, without your consent, without even notifying you they sold this information to credit score companies, to advertising companies and to whoever the fuck will buy it. Without. Your. Consent. THIS is how the internet works today. Everyone grabs as much data as they can and then sells it to whoever wants to buy it. You have no vote in this. It just happens and it says so in weird legal terms on page 373 section 44 subsection 7a of their 700 page Terms of Service. GDPR gives you this vote. GDPR says: if you want to resell data you harvest you HAVE to get their consent, in clear and understandable terms. Can't bury it in your TOS. GDPR says: you cannot make your website / app / service unavailable if people refuse this. GDPR says: you can ask companies how much and which data they got on you and they have to provide it. GDPR protects you from an invisible industry many people don't even know exists.
- TomMarius 8y ago> And then, without your consent, without even notifying you they sold this information to credit score companies, to advertising companies and to whoever the fuck will buy it. > Without. Your. Consent. I'm really sure that every hotel has its terms of services. So does Facebook and every other site. What you described has always been illegal, and it has also never happened. What was sold was composed of data according to the terms of service that every person included agreed with. If agreement isn't consent, what is?
- TeMPOraL 8y agoDid you read, or was even aware of, a ToS of a hotel on use of personal data? This is entering the "local planning department in Alpha Centauri" territory. As a regular person, you should not need to be aware of such things. What GDPR tries to do is to restore some sane defaults into the process, just like customer protection laws do.
- TomMarius 8y agoYes, I generally check ToS of whatever services I use, including hotels. And no, it's no "local planning department of Alpha Centauri" territory, it's available on their webpage and in paper form at the reception, usually framed and hanging on the wall. I check it to see what happens if I overstay, but skim through the whole thing. As a regular person, if I want to use a service offered by someone, I should at least look into their terms - even with GDPR in place. I'm not saying I disagree with you - but that's an opinion; on the other hand you said that consent was not given, which is simply not true - consent has a definition and that definition was fulfilled, the law doesn't treat ignorant people differently. If you want to say "I don't think <something> should be enough expression of consent", that's OK, say it - but don't lie.
- TeMPOraL 8y agoFair enough. I do read the regular ToS of the hotel that they frame and hang on the wall; it's usually standard stuff and not once I remember reading anything there about use of my data. It's just the usual "hotel night is from X to Y, please don't do <list of ridiculous stuff that some people apparently do in hotels>". So from your comment I assumed that there must be an extra ToS that covers use of personal data. If there is, I've never noticed it.
- dantheman0207 8y ago> There are supposed to be all sorts of other GDPR protections, about rights to be forgotten, about being able to access and selectively remove personal data from an online profile, that I have no idea how to activate. You don’t have to do anything to “activate” these rights under GDPR. You can just email the website in question and ask them to send an accessible copy of your data, or remove some or all of it from their servers. GDPR simply requires companies to adhere to certain consumer demands about my own data and respond within reasonable time frames. Also I disagree with your analogy. Companies are allowed to track users for internal purposes Uber GDPR. But they are not allowed to sell your data to third parties without consent. The reason all these pop ups and consent forms are so complicated have nothing to do with GDPR, and everything to do with the fact that companies are trying to nudge you into making a choice against your own best interests.
- andrewla 8y ago> You don't have to do anything .... just email the website ... Okay ... let me try this. > TO: cnn.com > SUBJECT: Remove my data Okay, let's send it! > gmail: The address "cnn.com" in the "To" field was not recognized. Please make sure that all addresses are properly formed. Oh. I've been around the block; maybe I can try admin@ or support@ or look at whois data, or browse around their website for a "Contact us" link, and maybe I can figure out how to properly assert that I do in fact own the account in question whose data I wish to remove, assuming I even have an explicit account rather than just a tracking cookie and a "shadow" profile. But isn't the GDPR supposed to be consumer-focused? What earthly consumer is going to go through these steps?
- icebraining 8y agoWhat earthly consumer is going to go through these steps? I have requested the removal of my personal data from multiple business, and I can assure you I'm quite earth-bound. Copy-pasting a template and filling in my name and account ID is not that hard.
- andrewla 8y ago
- icebraining 8y agoI have no idea how to respond to, and no idea what I'm committing to when I click them. Actually, it's easy. You can say "NO" to everything and still use the service. If the site denies service, they're violating the GDPR.
- danieldk 8y agoThere are supposed to be all sorts of other GDPR protections, about rights to be forgotten, about being able to access and selectively remove personal data from an online profile, that I have no idea how to activate. Instead all I get, as a user, is a bunch of consent forms, like the stupid cookie warnings, that I have no idea how to respond to, and no idea what I'm committing to when I click them. This again, is the fault of most websites. GDPR requires opt-in for tracking, etc. A website could just, by default, not do tracking. Then provide the tracking options in the preferences. However, most sites have gotten so data hungry that they can't accept GDPR's privacy-by-default and have to bother you with pop-ups to try to get your consent to track you. Add some dark patterns, like designing these pop-up forms such that they are effectively opt-out. I can't wait until some organization sues some big fish to send a signal that blanket data collection or using dark patterns to trick people into data collection is not an acceptable modus operandi. Also, we as consumers of the web can also help to improve things. Contact companies and ask them to switch to opt-in (as required by the GDPR), encourage them to not collect data by default (avoiding popups), exercise your right to remove data and/or see what data is collected. If enough people request this by e-mail, companies will have to set up automated procedures (provide a webpage to see or remove data).
- jancsika 8y ago> If a new regulation insisted that on entering a hotel room, a member of the hotel staff had to use a blacklight and you needed to explicitly approve every illuminated mark larger than a quarter, then you would be annoyed at that regulation. This analogy doesn't work because a) the vast majority of illuminated marks aren't harmful, b) the ones that are harmful aren't revealed by a blacklight, and c) you can take a shower after you leave to deal with the gross ones. If, however, the light revealed signs of bed bugs we would be in the right ballpark. Because: a) everybody should want to minimize how much they deal with bedbugs b) if you regularly sleep in places that have bedbugs you risk bringing bedbugs along with you to the other places you go c) because of education and time constraints, people typically do not manually inspect each and every place in a hotel room that bed bugs could be. So if hotel staff could force the user to click a dialog that says, "This hotel room uses bedbugs for the following purposes..." that would be extremely useful for public health and sanity.