4 ms·
it makes sense, because unionisation will decrease the company's competitiveness, leading to their clients shifting to another (non-unionised) call centre and e
by beaconstudios 8y ago
it makes sense, because unionisation will decrease the company's competitiveness, leading to their clients shifting to another (non-unionised) call centre and everyone getting fired. Thus companies in sectors like this end up trying to squeeze every drop out of their employees before they quit, because they are expendable.
- emodendroket 8y agoWe were directly employed by the company for whom we were providing service rather than being a third-party call center.
- beaconstudios 8y agoeven in that case, companies are aware of the cost-increasing effect of unionisation so the action is the same, but via direct company action rather than market attrition.