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The practical effect of GDPR seems to me that I have to click away about half a dozen consent popups every day. Sometimes a cookie warning in addition to that.
by miracle2k 8y ago
The practical effect of GDPR seems to me that I have to click away about half a dozen consent popups every day. Sometimes a cookie warning in addition to that.
If I use Private Browsing (to protect my privacy) I am punished with more popups. If I open a website within a browser shell on mobile that doesn't have my cookies (some kind of webview of an app), I am punished with more popups.
Am I expected to look at every one of those dialogs and figure out what I have to click to "customize" my tracking?
Then there are the technical problems; one of those consent "solutions" that you see around actually shows a spinner while your "preferences are being saved". Sometimes it never closes.
I am frankly already so tired of this that I don't even care to look which of the buttons says "Agree" and which one says "Refuse". I just click on whatever I see. I know for certain that for less experienced users (my parents), every additional button to click is just another hindrance to achieving what they need to do. The thought "what if I click the wrong thing" is a permanent companion of their computer use.
These are very real, very concrete negative effects of GDPR. Is there something that we gained to make me feel better next time I am annoyed with all the popups?
- Cthulhu_ 8y agoTL;DR yes, yes you do; the sites have to ask for explicit content, and that's the patterns they use to give you (or, the EU) what you/they want (fine-grained control over what they can use your data for). In practice, it's not something people care about because they just want to get to the content and don't care about the cost. The EU / GDPR and internet rights activists care for your sake. Of course, these fine grained access controls are also a dark pattern, make it annoying and look difficult just so you consent. There's even a few out there that take a minute with a spinner going "Please wait, storing your preferences..." even if just hitting "accept" is instant. As is "cancel". Dark patterns.
- OskarS 8y ago> These are very real, very concrete negative effects of GDPR Your annoyance is misplaced. Don't be annoyed at GDPR: be annoyed at all the companies who have spent the last decades building an entire web-infrastructure with zero respect for user privacy. We built massive amounts of technology infrastructure that just assumed that privacy and tracking wasn't an issue. Why do these websites need all these cookies in the first place? If I'm visiting a random blog with no advertising on it, why is it asking my for cookie consent? What possible purpose could that cookie serve, except tracking users? As an analogy, imagine taking a black-light to a hotel room and realizing that the room is absolutely filthy. Would you be angry at the black-light for revealing the filth to you? Or would you be angry at the hotel, for not properly cleaning up? If cookie consent forms or GDPR compliance forms annoy you, don't blame GDPR. Blame the sites that have no regard for your privacy and make no effort to comply beyond throwing up annoying prompts.
- kodablah 8y agoThis is how unintended consequences happen. Complaining how rational actors work around roadblocks has no practical effect. Who someone blames has no practical effect. The downside of looking at the intent of the law and assigning blame towards the market is that it encourages doubling down on these negative actions. Why not make popups illegal, they'll say. Why not make it illegal for you to optionally trade your data/tracking for services, they'll say. We need to keep fighting the market's misapplication of our original intent with more codified words, they'll say. Pragmatic realizations of cause and effect are required instead of blame.
- jacquesm 8y ago> Complaining how rational actors work around roadblocks has no practical effect. I'm not sure I agree with the 'rational'. If you are so short-sighted as a company that your main course of action boils down to 'piss off the user' while doing everything you can to skirt the law then you deserve to suffer the longer term consequences. Rationality should operate on all time-frames simultaneously.
- kodablah 8y agoI very much wish incentives were aligned this way. However, as the ad tech sector has shown, consumer apathy is pervasive enough that you can push the envelope quite hard against them before the costs near the benefits. Couple that with the uncertainty of an ever-changing tech landscape (especially considering impending government interference), and optimizing for short term profits is "rational". That's "rational" about money only, morality and sustainability be damned.
- jacquesm 8y agoHence the GDPR, which sort of makes this go full circle. These 'rational actors' are now trying with all their might to do an end-run around the law. It is interesting to see which companies 'get it' and which really don't get it. I suspect - and hope - that five years from now or so the ones that didn't get it will either have changed tack or will no longer be around.
- birksherty 8y ago> half a dozen consent popups every day I don't see any such things. What I got is many emails when GDPR started and companies asked me to click a link so that they can keep my data and emails saying that they changed privacy. I didn't click any of those links. BTW I use ad blocker and that hides many nonsense. Even before GDPR there were too many of these dickbars[1] everywhere and I'm annoyed at those. Every site has those subscribe to email popup and other dickbars floating around. So GDPR didn't make things worse like you say. Although the internet has become worse with tracking everywhere and stupid designs making us suffer. [1]https://daringfireball.net/2017/06/medium_dickbars https://daringfireball.net/2017/06/medium_dickbars
- lgbr 8y ago> I don't see any such things. I usually browse the web from within the EU, and I have really begun to mentally filter out the popups because there's just so darn many, but on a recent trip back to the US, the difference was remarkable. A visit to commonly used sites like SourceForge or Washington Post were suddenly just seamless, and on some other sites I was no longer even searching around for the obnoxious cookie warning so that my screen didn't feel so cluttered.
- hhjinks 8y ago> These are very real, very concrete negative effects of GDPR No, these are very real, very concrete negative effects of every company and their grandma spying on your internet usage.
- tomatsu 8y ago> The practical effect of GDPR seems to me that I have to click away about half a dozen consent popups every day. Sometimes a cookie warning in addition to that. At this point I just want those consent forms to be standardized via ARIA tags or whatever so that some extension can click the "yea, sure, whatever" button for me.
- nightski 8y agoThat would be fine. But honestly I do the opposite. If I start seeing popups and prompts I just close the tab and move on. The internet is too big and your content just isn't that special.
- TeMPOraL 8y agoMe too. So that I could click the "reject all" button, having also marked the "save as default preference" checkbox, and be done with it forever. Integration of legalese into browsers should have been done a long time ago (another useful thing would be a "ToS" button in the address bar, so you don't have to go hunting for ToS and privacy statements, and read them in whatever painful CSS flavouring the site uses).
- kasbah 8y agoI have started using https://www.i-dont-care-about-cookies.eu https://www.i-dont-care-about-cookies.eu (along with uBlock Origin and Cookie AutoDelete) for this reason. It just gets rid of as many of those dialogues as possible, haven't seen one in a month.
- johnchristopher 8y ago> Am I expected to look at every one of those dialogs and figure out what I have to click to "customize" my tracking? Nope. Likewise you aren't expected to read a car lease contract or the papers you sign to buy a house.
- gnode 8y agoI believe this is more due to lack of enforcement of the GDPR. The dark UX patterns you mention are not technically legal. There a numerous stipulations about how the consent must be freely given, simple and concise, opt-in, withdrawable, etc. I think an equivalent of the GDPR becoming US law would go a long way to improving the problems of enforceability.
- ilikehurdles 8y agoA GDPR for the US will be written by the very companies it was intended to protect consumers from.
- vsl 8y agoYou say they are not legal, but then list all the requirements that they do comply with. That’s precisely why they are popups before first interaction, ask you to opt in (or not) and spend half a screen ( but not 50 pages) explaining themselves - concise yet clear and exhaustively explanatory as required.
- gnode 8y agoMost services I've seen set tracking to the maximum by default, then present the user with an "OK, accept everything" and a less obvious "more options", where they must disable numerous default-on tracking options. That's opt-out, not opt-in, hardly simple or concise. There are also plenty which simply say: accept our tracking or you can't use the service. Which is plainly in breach of Ch. 2 Art. 7.4 of the GDPR.
- zaroth 8y agoI can’t agree more. The popups are insanely stupid, frustrating, and a usability and design disaster. I would adamantly oppose any US regulation that could lead to something similar here. That’s just the tip of the iceberg of the problems with GDPR. Watch as the enforcement side becomes selectively weaponized as a political tool against unpopular sites and the other shoe will have dropped. GDPR is a regulatory bandaid to a technical problem. That geeks are calling for more regulation to fix their own failings to design privacy resilient network protocols and decentralized software which truly and actually puts users in control of their own data, is shameful. It’s a common trope that users don’t care enough to seek out and use privacy enhancing and protecting solutions. I think that’s a load of crap. The current solutions are alpha quality and are not ready for general use. But the technology will improve and I am convinced they will destroy the competition when they get there.
- AndyMcConachie 8y agoIt's much to early to understand any of the effects of the GDPR yet. We'll need to see some case history before we can even understand what companies will be penalized for, or how they can come into compliance. It might not be necessary, or even compliant, to notify and gather consent for cookies via popup. This is just something that many web site operators are assuming will bring them into compliance, but there's no way to know that yet. Just like there's no way to know if you'll still be clicking through cookie prompts 5 years from now once we have a few GDPR test cases. Let's wait and see how this all plays out.
- zdragnar 8y agoThis is my biggest problem with GDPR. Noone knows how to comply with the rules, because the rules won't be understood until someone gets punished for violating them. Good intentions, imho, do not make for good laws.
- onetimemanytime 8y agoSame here. Not sure what goes behind the scenes but I have to click on "accept" to remove the pop-up window. So far worse for me, unless, there's something I don't know.
- duxup 8y agoYeah I don't want to sit down with the digital form of someone's lawyers each time I visit a site, and if I have to I imagine I and others all just click away to get the dang content already. The way GDPR works out it sort of expects us to care to follow this annoying process, and I don't think people do / want to and thus ultimately won't make good choices. GDPR demands users engage in the process on the web in a very particular way. As far as that goes I suspect it will fail on that aspect.
- kazen44 8y ago> The way GDPR works out it sort of expects us to care to follow this annoying process, and I don't think people do / want to and thus ultimately won't make good choices. This is simply false. GDPR only allows opt-in for these choices, companies are just implementing GDPR incorrectly.
- crysin 8y agoI keep seeing this response but I've seen no articles about the EU laying down the law and punishing these so blatantly obvious infractions. So either companies are not implementing it incorrectly or the GDPR has no teeth. The EU needs to act on these bad actors sooner than later if they want people to actually respect the spirit of the law.
- jorisw 8y agoEnforcement is only still starting up. Officially as of May this year, with the possibility of handing out fines for violations up to two years back from that date. https://iapp.org/news/a/heres-why-the-first-gdpr-fines-could-still-be-months-away/ https://iapp.org/news/a/heres-why-the-first-gdpr-fines-could...
- ionised 8y agoThat's not how any of this works. We weren't going to get fines dropping on the first day.
- 8y ago
- the_other 8y ago> Is there something that we gained to make me feel better next time I am annoyed with all the popups? Hopefully you'll choose not to use those sites. For the first couple of months, I clicked all the "manage my choices" buttons. I felt the pain, but decided it was worth it. Then I discovered that for many sites, I would have had to enable 3rd party cookies in order for the choices to stick. That made me realise that I simply didn't want the marketers to even know that I didn't want them to track me; that I didn't want to enable the malpractice of companies that hadn't offered me the choice to disable their options; that I wasn't prepared to rely on the devs behind those dialogs to implement the design implied. So now, I just close the tab and read something else. My hope is that others make similar choices.
- kerng 8y agoWhat we are experiencing is years of years of web development with zero thought around user privacy and how it actually could be a nice, safe experience that also protects the user from mostly selfish corporate interests.
- piokoch 8y agoYes that's what is most annoying that many companies by default assume opt-in to their spying activity, despite GDPR regulation saying that all consents should be opt-out by default. As a result, after clicking on 21 pop-up and opting out suddenly I notice that I stop caring... so in this area it seems GDPR is effectively dead regulation.
- TeMPOraL 8y agoSomething might have changed here recently; the past couple of days I noticed all GDPR popups I get have "reject" set as default for everything in the "Details" view. Unfortunately, they don't communicate this on the initial view, so I still need to review the details before continuing.
- gok 8y agoIt's pretty much having the same impact as California Prop 65, which requires warning signs about "chemicals known to the State of California to cause cancer and birth defects or other reproductive harm" to be displayed where ever you may come into contact with them. Of course, the state of "what the State of California knows" changes every few days, and there's no penalty for being proactive and posting your signs without actually verifying that one of the ~800 chemicals exists on your property. So every business just places a warning sign anyway, and consumers ignore the signs.
- 0xffff2 8y agoThis actually changed recently. Businesses now have to specify exactly which chemical(s) may be encountered.
- droithomme 8y agoYes. And you're lucky if you see any Refuse button. Most all what I see the choices are to Agree completely to all terms, or "do not use this site".
- vsl 8y agoExample? That is illegal under GDPR. I’ve yet to see it. The only dark pattern I’ve seen mentioned is “agree” and “fine tune the settings” (with rejecting all as level 2).
- michaelbuckbee 8y agoA couple things to be happy about: 1. Private Browsing, separate sessions in web previews, etc. are all somewhat less privacy protecting than you'd hope (IP tracking[A], browser fingerprinting, etc.) the GDPR mandates that companies ask you about tracking before they do it. Those notices are a sign that they're trying to do that. 2. I do work in the tech, marketing and security arenas and the GDPR was like kicking a beehive. Everyone at least looked around and asked themselves: "Do we really need to keep this data?" and in many/most cases the answer was: "No". So they got rid of it. The GDPR is a lot like a vaccine, the power is in the prevention. Which won't make splashy headlines, nobody is going to write: "A million records weren't leaked today b/c they were deleted off the server 6 months ago as they weren't needed." A - every time GDPR comes up on HN, someone complains about IPs (either that it doesn't matter and/or that their Apache log file is full of them, so why bother). GDPR regs focus on what data a company is collecting, how are they using that data and did they get consent for that. In the case of IPs, you can consider implicit consent b/c they're browsing your site. But you did _not_ consent to have your IP tracked as part of a 3rd party marketplace for retargeting ads.
- TeMPOraL 8y agoAs others have said, you should direct your anger towards every company showing you a GDPR popup. The more complex it is, the more they're trying to fuck with you, and the more they did fuck with you in the past. I know it's too much to ask, and I'm happy the GDPR went through as it is, but I wish EU could nudge browsers to centralize cookie and GDPR consent forms. Both to fix the UX (a standard browser interface would be much better than most of the popups out there), and to enable me to select "decline everything" once and for all, and never be bugged by it again.
- wsy 8y agoI agree that these are real negative effects of GDPR. However, the concrete design of these pop-ups is mostly not GDPR-compliant: for example, users not agreeing to being tracked must not be disadvantaged, and having to click through a cumbersome array of options is certainly a disadvantage. At least for European web sites, the authorities will hopefully take action after a while, and then these bad practices will stop. In addition, this is a bit like fire safety regulations. Sure, they are very annoying. All of us probably have experienced the empty battery beep of a smoke sensor in the middle of the night, and many have experienced a false alarm. That's the price you pay for lowering a significant risk. Wait a few years, and you will see significantly lower risks of your data being collected and distributed without your consent. I'd like to add that the GDPR is truly disruptive, and it will probably take a few 'product iterations' to get it perfectly right. That alone would be a reason to wait a bit and learn from experiences before rolling such regulations out everywhere. (I'm saying this as an EU citizen)
- vsl 8y agoI don’t get the disadvantage comment: everyone gets the popup crap, whether you say no or yes. Maybe I visit different sites, maybe I don’t notice because I reflexively click the closest button? In any case, the disadvantaging language is hardly meant that way: it’s about withdrawing actual content or features from you. We have waited a few years with cookies law and nothing changed. Unless some browser based fix takes place, this degradation of web is staying with us.
- NeedMoreTea 8y agoThe way it is supposed to work is you are supposed to be able to visit the site and get the same experience whether or not you accept the popup and ridiculous opt-out dark patterns. So declining should not disadvantage you. Most of these pop ups appear to go against both the spirit and letter of the law, so will hopefully see some regulator response. Now whether regulators have enough budget to respond to all the wilful evasion remains to be seen.
- wsy 8y agoGDPR has learned from the cookies law: - you cannot 'comply' by forcing the user to accept - better enforcement options (of course only when the site provider is under EU jurisdiction) The jury is still out, but it is only a few months since GDPR is in place.
- irrational 8y agoI haven't looked, but is there a browser plugin to auto agree to these cookie and GDPR popups?
- robdachshund 8y agoGDPR is simply forcing them to show how these sites violate your privacy by trying to take information without your consent.
- reitanqild 8y agoThis should be temporarily as it shows (IMO) an extreme misunderstanding of the GDPR: - by default they are not allowed to collect more data than strictly necessary. - additional collection must be opt-in, and there can be no punishment for not opting in. - showing these dialogs that are opt-out seems like a way to beg for a fine: "We hereby declare to all our visitors that by default we collect way more information than we are allowed to."
- vsl 8y agoBut the windows aren’t opt-out (that would actually provide better UX if you don’t care, see cookie banners). They are annoying precisely because they do comply and require explicit opt-in into tracking. In other words, they ask you to make your choice as the first interaction. By default, they collect nothing - and immediately show the form. You are not punished for opting out and can continue the same way as those opting in. But everybody is annoyed by being asked. Regulators perhaps expected this to be some setting hidden somewhere, but that’s so incompatible with free content business models that it was clear that won’t happen. This is the compliant consequence.
- reitanqild 8y agoInteresting and well written, you made me think, thanks. I do not think it us that easy to fool seasoned regulators the second time though (the first time being the cookie law). Also: > but that’s so incompatible with free content business models that it was clear that won’t happen. There is no reason why they need to track me around the we to serve ads. Im fact, given the recent accuracy of the biggest actor in that space I'd argue that you'd do significantly better in many cases by using contextual ads.
- taejo 8y ago> Am I expected to look at every one of those dialogs and figure out what I have to click to "customize" my tracking? Most of the sites you're talking about are probably in violation of the GDPR. They're hoping that by adding a big notice telling you about their violations they'll be OK. We'll have to see. But there should be a "Refuse" option that's just as prominent as the "Accept" option.