> don't call a number they provide over the phone It's OK to ask for their extension. A lot of times you can't call the fraud department directly, but if you h

> don't call a number they provide over the phone It's OK to ask for their extension. A lot of times you can't call the fraud department directly, but if you have their extension you can ask to be transferred to it. But yeah, always call the number printed on the card, not what they tell you.