In this context, you are correct. There are contexts where checklists are used where the workers are low-skilled and lack autonomy (e.g. low-level customer sup

In this context, you are correct. There are contexts where checklists are used where the workers are low-skilled and lack autonomy (e.g. low-level customer support roles). I think many people rankle at the idea of their job consisting entirely of checking off items in a list (other people seem to be fine with it).