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The sad thing is that I am old enough to remember when a call from the bank meant that the director of my local branch office or however someone I knew personal
by jaclaz 8y ago
The sad thing is that I am old enough to remember when a call from the bank meant that the director of my local branch office or however someone I knew personally was on the phone, usually to ask to go to their offices because something needed my presence/signature.
- reaperducer 8y agoI remember that, too. I was a huge deal if a bank called you. Now, when I go into a Chase or Citibank or whatever branch with a question, all the "banker" guy does is call the same 800 number I would have called, and wait on the same 40 minute hold as I would have. They don't even have special in-house IVR anymore. Meanwhile, I drink all their free coffee.