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Apple apparently has a policy against speaking negatively about Apple. This has made some AppleCare calls frustrating as they would not speak or address some i
by haspoken 8y ago
Apple apparently has a policy against speaking negatively about Apple. This has made some AppleCare calls frustrating as they would not speak or address some issues. I imagine this is at play here, as acknowledging a failure on Apple's part would be speaking negatively about Apple.