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Mike, thank you for all of this. 1. Can you talk more about the ramp up from the idea of Everhour to actually working on the project full time. Did you guys sl
by debacle 8y ago
Mike, thank you for all of this.
1. Can you talk more about the ramp up from the idea of Everhour to actually working on the project full time. Did you guys slowly wean yourself off of consulting work, or was there a decision to jump into Everhour as a SaaS early on?
2. How do you handle nonpayment for annual subscription renewal? Do you reach to the company, or shut them down immediately?
3. What kind of features do a free vs paid userbase generally request?
- evermike 8y ago1) It was a gradual process. We would not have enough money for the whole team, besides, we could not at one day say goodbye to our existing clients. We had quite interesting companies. Therefore, we gradually ceased all new quotes and when some project was ending, we switched employees to the product. 2) We contact them, ask what was the reason, but in general, if they don’t renew, they no longer use the product. Often there is no such a company anymore. 3) Well, for example internal invoicing. They ask better design, more templates, while larger ones used Xero or Quickbooks and they just need integration.