Maybe? It needs to do reporting well though. Also, it needs to do schedules well. PagerDuty sucks for reporting. If you want to track how long each person work

Maybe? It needs to do reporting well though. Also, it needs to do schedules well. PagerDuty sucks for reporting. If you want to track how long each person worked on incidents, how many times they were paged out, how many days in a month they were on call, they don't make it so easy. Schedules are odd, you can over-ride one person, but sometimes, when the system is just not working, you need to add 2-3 people into the "rotation" however, you can'st just say, add them for the weekend, you have to add them into the rotation as an escalation/default, then remember to delete. I'm not even sure if these two ideas can differentiate you. Maybe others have problems with PD that I haven't noticed.