I can totally see where framing this as integrated vs. fractured can happen. A coworker has an Android based phone and the latest update from the phone manufac

I can totally see where framing this as integrated vs. fractured can happen. A coworker has an Android based phone and the latest update from the phone manufacturer killed the app she had to get to the corporate email account. 3 months in, the problem still isn't resolved. You end up with a gaggle of vendors all pointing the finger at each other as well as the app maker. On my iPod Touch, I can get to the corporate email perfectly fine, through all of the iOS updates I've gotten. Apple can test all of their base features and their apps and know that they work on every device they ship. It just works and it is integrated.