I work in sysops. Our user base is larger 40+ year olds. It has taken us nearly two years to convince our users to use a phone or email for password resets. We

I work in sysops. Our user base is larger 40+ year olds. It has taken us nearly two years to convince our users to use a phone or email for password resets. We are now moving to 2fa and this sort of stuff only hurts the industry.