Apple has absolutely fantastic support, and remain outrageously profitable regardless. Years back I bought a Nexus and chose an engraving option. I got the pho

Apple has absolutely fantastic support, and remain outrageously profitable regardless. Years back I bought a Nexus and chose an engraving option. I got the phone and it wasn't engraved so I contacted Google mostly to make sure I wasn't going to be shipped multiple phones (after battling the various prevent you from contacting us bosses). I mean, I bought the phone from them, from their site, with Google branding on it, paying Google, with a warranty theoretically provided by Google, etc. Eventually someone responded giving me the phone number for HTC. No, you contact HTC, Google. That was the last voluntarily purchased Google device I bought. I did get a couple more Nexus phones for development purposes, but did so begrudgingly. The Pixel line of phones and tablets...not a chance in the world.