3 ms·
At a minimum, it's nice to read this tracking relies on the 4g wifi from OnStar to be active (included in the higher-tier of their paid service). Nice, because
by alexpw 8y ago
At a minimum, it's nice to read this tracking relies on the 4g wifi from OnStar to be active (included in the higher-tier of their paid service). Nice, because I've cancelled their service. However, even after you've cancelled OnStar, there is still basic tracking enabled, but not this radio non-sense.
If they're going to sell our listening habits and whatever else, then at least they can give us the wifi for free.
After getting a GM/Chevy recently, it reminded me of removing the bloatware on a cheap Windows laptop, except in this case, I didn't have the option to install a fresh OS. It comes bundled with free trials of OnStar and Sirius, both of which employ tactics to keep you onboard. Sigh...
- stephengillie 8y agoWhat tactics do SiriusXM employ to retain you? When my trial expired, they just sent me a few snail mails begging for money. Easy enough to bin.
- alexpw 8y agoSirius was email, snail mail, and phone calls -- standard stuff, but over the top. OnStar required calling to cancel. They provide a web UI where you can add a new payment method but you can not remove all payment methods or cancel. Once you've convinced the person on the phone that you want to cancel, a new option to remove your payment method appears in the UI. The person on the phone didn't tell me to go back to the UI, I was just paranoid and saw it by accident. I'd read enough horror stories on consumer affairs with, for example, people still being charged after they canceled.
- mmjaa 8y agoI am filled with despair that this is normalised behaviour now. I can't honestly think what its going to take to back off from this direction - younger generations aren't cognisant of the risks enough to want such tracking to be illegal, are they? What's it going to take to put these heinous actions in the grave?