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maybe i was harsh but how do we know the seller is informative? He just said the things that made swizec purchase items. Perhaps he was, but he has an ulterior

maybe i was harsh but how do we know the seller is informative? He just said the things that made swizec purchase items. Perhaps he was, but he has an ulterior motive. I will still gladly ask for recommendations, and still refuse them. This salesperson ignored the customers original request, Swizec seems not to care, to me, that means the saleserson is making it obvious he/she is putting himself and his/her sales infront of making the customer happy, Also, was this worth it for the salesman? If he could've sold $100 pair of gloves in 5 minutes, instead of $1500 over 2 hours. a 15x multiplier on sales but also a 40x multiplier on time... > Once upon a time, it was articles on business fundamentals like this that drew me to HN. I think https://stratechery.com/ https://stratechery.com/ is now closer to what you are looking for.

poulsbohemian 8y ago
I think we're just coming at it from two perspectives. Given your commentary below, it sounds like you are a rider and have experience in this space, thus you were skeptical of the story. In that light, your comments make sense. My observation was simply that it sounded like a knowledgeable, or at least nominally helpful salesperson. You could be right, they may have simply been acting in their own best interest. And, it worked - they got a big sale by appearing friendly, helpful, and knowledgeable, and to my reading that was the point of the story - those things pay off in bigger sales. I've had nearly the opposite kind of experience when I went to buy ski gear. The salesperson clearly didn't know anything about what they were selling. They could have sold me a $100 pair of gloves, as I was in the market and had no idea what they should cost. Likewise, had someone educated me I might have purchased a more expensive helmet. Instead, I walked out and eventually ended up with bargain bin gear that has served my needs just fine.

poulsbohemian 8y ago

I think we're just coming at it from two perspectives. Given your commentary below, it sounds like you are a rider and have experience in this space, thus you were skeptical of the story. In that light, your comments make sense. My observation was simply that it sounded like a knowledgeable, or at least nominally helpful salesperson. You could be right, they may have simply been acting in their own best interest. And, it worked - they got a big sale by appearing friendly, helpful, and knowledgeable, and to my reading that was the point of the story - those things pay off in bigger sales. I've had nearly the opposite kind of experience when I went to buy ski gear. The salesperson clearly didn't know anything about what they were selling. They could have sold me a $100 pair of gloves, as I was in the market and had no idea what they should cost. Likewise, had someone educated me I might have purchased a more expensive helmet. Instead, I walked out and eventually ended up with bargain bin gear that has served my needs just fine.