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Forgive my ignorance, but what are the negatives to arbitration? Isn't that basically a private court system used because the government court system is so slow
by steveeq1 8y ago
Forgive my ignorance, but what are the negatives to arbitration? Isn't that basically a private court system used because the government court system is so slow and inefficient? Isn't that a good thing?
- tnorthcutt 8y agoThe company chooses the arbitrator. The arbitrator is therefore incentivized to find in the company's favor. If they find in favor of the "plaintiff" (I would imagine that's not what they're called in arbitration) too often, then the company can simply find a more friendly arbitrator.
- bigpicture 8y agoAs an example, look at the Comcast arbitration agreement [1]. They do not want to choose. They want it to be either the AAA or a judge making the choice. You might also notice that they are totally fine with you suing them in your local small claims court. [1] https://www.xfinity.com/Corporate/Customers/Policies/SubscriberAgreement https://www.xfinity.com/Corporate/Customers/Policies/Subscri...