3 ms·

What about more mental health days? More breaks? Are they pressured to consume more than that can handle for metrics? What exactly is the mental health care pla

What about more mental health days? More breaks? Are they pressured to consume more than that can handle for metrics? What exactly is the mental health care plan that Facebook provides?(eg. If it’s only one psychologist meeting a month, when standard therapy is often weekly) Etc.

abakker 8y ago
<not a mental health professional> It seems like maybe one way of improving conditions would be to purposely dilute suspect content with "Known OK" content. So, you would only moderate at most 10-15% of flagged content and the rest would be family photos, cat videos, cool stunts, etc. Sure, this would mean that people in these roles would be doing some useless work, but, you'd also be reminding them that most content is good content and that most people are posting cute, funny, happy, cool, or interesting things. I'd bet facebook could afford it. Also, it seems like having a 3 strikes policy on accounts that post this stuff would be a good idea, too. Protect workers by ensuring that they're not moderating one angry nazi that gets every other post flagged. (maybe they already do this?) </>
- SolaceQuantum 8y ago
  There's a lot that could potentially be done, yeah. But we don't know exactly what FB has done. For example I'd be totally cool with a kitten room. FB could probably afford to foster a bunch of kittens and puppies, and allow the people dealing with horrific imagery to also take the time to hug a puppy (call it socialization) multiple times a day. FB could make the entire room painted some color that FB sponsored a study to determine was the most soothing. All sorts of things. Some of them over the top. Some of them intuitive. But the courts will decide if FB did enough. Looking forward for the courts to begin setting precedent for this sort of thing...
  - toomuchtodo 8y ago
    > FB could probably afford to foster a bunch of kittens and puppies, and allow the people dealing with horrific imagery to also take the time to hug a puppy (call it socialization) multiple times a day. These are called emotional support animals, and they are totally a legit strategy for helping people cope with emotional trauma. Knowing someone who used to work on their moderation/graph integrity team, whatever they're doing, it's not enough.

abakker 8y ago

<not a mental health professional> It seems like maybe one way of improving conditions would be to purposely dilute suspect content with "Known OK" content. So, you would only moderate at most 10-15% of flagged content and the rest would be family photos, cat videos, cool stunts, etc. Sure, this would mean that people in these roles would be doing some useless work, but, you'd also be reminding them that most content is good content and that most people are posting cute, funny, happy, cool, or interesting things. I'd bet facebook could afford it. Also, it seems like having a 3 strikes policy on accounts that post this stuff would be a good idea, too. Protect workers by ensuring that they're not moderating one angry nazi that gets every other post flagged. (maybe they already do this?) </>

SolaceQuantum 8y ago
There's a lot that could potentially be done, yeah. But we don't know exactly what FB has done. For example I'd be totally cool with a kitten room. FB could probably afford to foster a bunch of kittens and puppies, and allow the people dealing with horrific imagery to also take the time to hug a puppy (call it socialization) multiple times a day. FB could make the entire room painted some color that FB sponsored a study to determine was the most soothing. All sorts of things. Some of them over the top. Some of them intuitive. But the courts will decide if FB did enough. Looking forward for the courts to begin setting precedent for this sort of thing...
- toomuchtodo 8y ago
  > FB could probably afford to foster a bunch of kittens and puppies, and allow the people dealing with horrific imagery to also take the time to hug a puppy (call it socialization) multiple times a day. These are called emotional support animals, and they are totally a legit strategy for helping people cope with emotional trauma. Knowing someone who used to work on their moderation/graph integrity team, whatever they're doing, it's not enough.