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If all the power users leave, the app makers do not care. If all the typical grandmas leave, their margins are significantly impacted. You can figure out the r
by zbentley 8y ago
If all the power users leave, the app makers do not care. If all the typical grandmas leave, their margins are significantly impacted.
You can figure out the rest.
That’s not a problem or an indictment. Just an observation of how systems work st scale.
- TheKarateKid 8y agoHow do you think Firefox and Chrome overthrew IE? The power users (us) who set up and fix everyone else's computers spent years telling others why IE is terrible and installed a different browser, and it slowly but surely worked (along with strong developer and media/press support).
- snaky 8y agoThat's very short term focused observation though. Power users are influencers. When power users leave - especially being annoyed and angry - they start to actively advise against the product left and right, to the regular users and to other power users.
- TeMPOraL 8y agoBut that's unfortunately how this works. I think people forget market players can, and are, self-destructive, when short-term profits interfere with long-term survival. It's also part of the reason for the pace of the industry. You pump out as much money as you can from some space, and then move on to focus on the next thing.