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What I find troubling about this incident is not so much the change itself, or even how quietly they did it. It's the doubling down when users became critical.
by jonbronson 8y ago
What I find troubling about this incident is not so much the change itself, or even how quietly they did it. It's the doubling down when users became critical. Rather than a "Okay wow, we clearly misunderstood the impact of this change and regret pushing the change without proper announcement or informed consent. We'll work to fix this." the messaging feels much more like "You're wrong to be upset. Trust us."
- remus 8y agoI think it's worth remembering that the userbase of chrome is huge and largely non-technical (i.e. they're not going to be on hn, twitter, reddit etc. voicing their opinion on the privacy implications of this change). What if for that big proportion of people the change is a net gain? Should it be reversed because the change is a net loss for a small subset of people?