4 ms·

How does anyone have this many problems with so many laptops? I know every company is allowed to have quality-control exceptions, but it seems this guy managed

How does anyone have this many problems with so many laptops? I know every company is allowed to have quality-control exceptions, but it seems this guy managed to pick up every single one of them! Sheesh. I have only ever bought one laptop brand new; all the others were second-hand and came with no warranty. My 2008 MacBook Pro is a benchmark for reliability - 5 years of daily use with no major failures, only issues being a disconnected bluetooth antenna and a worn out webcam cable, both issues I fixed myself. My new-bought laptop had an issue with the screen cable failing at full extension after about a year, and although the issue was indeed fixed under warranty, it involved me shipping the laptop back (thankfully I kept the box and all the packaging materials), waiting 2 weeks and THEN being told I was responsible for the return carriage - turns out it was hidden in the fine print that I agreed to. It cost me about the same to have my laptop shipped back as it would have if I'd bought the cable and replaced it myself, and it wouldn't have taken 2 weeks without my laptop. The only place I truly value warranty repairs is as a sysadmin at my company; Dell will usually send a technician out next-day to replace motherboards and batteries in our XPSen. Each time, we've been given a fully usable machine back. Excellent.

Theodores 8y ago
Also, how are you supposed to get any work done if you spend so much time reinstalling your computer every few days? Going through 'a dozen computers a year' is not good for productivity. Even getting used to differences in keyboard layout could be taxing on the muscle memory on such a schedule. I think it is fully possible to have a mass-market affordable computer last for five years with no problems. It is a nuisance tantamount to moving house going from one computer to a new one.
- gargravarr 8y ago
  Could not agree more - I only replaced my MBP because it finally wore out, not because I wanted a new machine. There was so much on my machine that it would be a massive disruption to move it all.

Theodores 8y ago

Also, how are you supposed to get any work done if you spend so much time reinstalling your computer every few days? Going through 'a dozen computers a year' is not good for productivity. Even getting used to differences in keyboard layout could be taxing on the muscle memory on such a schedule. I think it is fully possible to have a mass-market affordable computer last for five years with no problems. It is a nuisance tantamount to moving house going from one computer to a new one.

gargravarr 8y ago
Could not agree more - I only replaced my MBP because it finally wore out, not because I wanted a new machine. There was so much on my machine that it would be a massive disruption to move it all.