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The core innovation is to make the app really polished and straightforward to use to cut the support costs. Traditional banks may not care about it enough as in
by fpoling 8y ago
The core innovation is to make the app really polished and straightforward to use to cut the support costs. Traditional banks may not care about it enough as in the worst case they can direct the customer to a local office.
- incompatible 8y agoThat applies equally to online-only banks (i.e., websites), which are hardly a new innovation.