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Because they're high touch? White glove versus self service. Self service Will always scale with technology, white glove services only scale with more white g
by hsk0823 8y ago
Because they're high touch? White glove versus self service. Self service Will always scale with technology, white glove services only scale with more white gloves.
- brianwawok 8y agoDepends on margins. White glove works fine as long as margins are high enough. Many of the largest clients are not going to do self service.