wrt verbosity: Haha, I'm the same way, as in: "Sorry this [email|message|comment|...] is so long, I didn't have time to write a short one." wrt problem space,

wrt verbosity: Haha, I'm the same way, as in: "Sorry this [email|message|comment|...] is so long, I didn't have time to write a short one." wrt problem space, yes! In contrast to all the focus on product development and engineering methodologies, somehow customer development generally suffers from a lack of rigor and attention. Ditto marketing -- in the sense of identifying or growing a market for the goods or services on offer.