4 ms·

Does this mean that the horror stories of frozen assets donn't/won't happen to European accounts?

by mise 16y ago

jonknee 16y ago
Considering that this story was from Europe, that doesn't appear to be the case.
cnvogel 16y ago
Just recently a story was published in Germany where they evaded their responsibilities as a bank by clever shifting of responsibilties between eBay, PayPal and the credit-card issuer. So in case of a TV shipped to a identity thief chargebacks were no longer possible (I cannot find the article right now). Another story where PayPal doesn't provide chargebacks to the customer after paying a non-shipping company: http://www.heise.de/ct-tv/artikel/Video-Vorsicht-Kunde-801335.html http://www.heise.de/ct-tv/artikel/Video-Vorsicht-Kunde-80133... (Update: I had the description and the video mixed up...)
NiekvdMaas 16y ago
I can assure you (from my own experience) that these horror stories also apply to EU accounts. In fact, the article was written about a Dutch PayPal account.
AlexMuir 16y ago
I can confirm that they are sitting on 2000 GBP of mine and not responding to anything.
- Tuna-Fish 16y ago
  Stop contacting them, and start contacting the relevant authorities.
- AlexMuir 16y ago
  It's looking increasingly likely that I will have to sue them.
mironathetin 16y ago
I also confirm. My account is frozen for no good reason since 1 year. No reply to any mails. Germany. I once used my Bank to get back my money from Paypal. Paypal took an amount from my credit card. So I called the bank and told them, Paypal did it without authorization. I had to fill a form and got my money back within a few days. I gave Paypal only access to my credit card, not to my bank account. Although they claim in their terms and conditions that this is correct (account OR credit card), I assume this is the main reason why my account is frozen. I can't even close it or delete data.

4 ms·

Does this mean that the horror stories of frozen assets donn't/won't happen to European accounts?

by mise 16y ago

Does this mean that the horror stories of frozen assets donn't/won't happen to European accounts?

jonknee 16y ago
Considering that this story was from Europe, that doesn't appear to be the case.
cnvogel 16y ago
Just recently a story was published in Germany where they evaded their responsibilities as a bank by clever shifting of responsibilties between eBay, PayPal and the credit-card issuer. So in case of a TV shipped to a identity thief chargebacks were no longer possible (I cannot find the article right now). Another story where PayPal doesn't provide chargebacks to the customer after paying a non-shipping company: http://www.heise.de/ct-tv/artikel/Video-Vorsicht-Kunde-801335.html http://www.heise.de/ct-tv/artikel/Video-Vorsicht-Kunde-80133... (Update: I had the description and the video mixed up...)
NiekvdMaas 16y ago
I can assure you (from my own experience) that these horror stories also apply to EU accounts. In fact, the article was written about a Dutch PayPal account.
AlexMuir 16y ago
I can confirm that they are sitting on 2000 GBP of mine and not responding to anything.
- Tuna-Fish 16y ago
  Stop contacting them, and start contacting the relevant authorities.
- AlexMuir 16y ago
  It's looking increasingly likely that I will have to sue them.
mironathetin 16y ago
I also confirm. My account is frozen for no good reason since 1 year. No reply to any mails. Germany. I once used my Bank to get back my money from Paypal. Paypal took an amount from my credit card. So I called the bank and told them, Paypal did it without authorization. I had to fill a form and got my money back within a few days. I gave Paypal only access to my credit card, not to my bank account. Although they claim in their terms and conditions that this is correct (account OR credit card), I assume this is the main reason why my account is frozen. I can't even close it or delete data.