3 ms·
That’s not the end result at all. There are three possibilities: 1. The error is corrected before the sale and the customer pays the corrected price. 2. The e
by mikeash 8y ago
That’s not the end result at all. There are three possibilities:
1. The error is corrected before the sale and the customer pays the corrected price.
2. The error is corrected before the sale and the customer changes their mind.
3. The error is not corrected before the sale and the customer pays the erroneous price.
Companies are trying to change a 3 into a 1 by blaming computers and saying the error should have been clear to the customer, when in fact it’s their own fault for not noticing the error before completing the transaction.
- mmt 8y agoTo be fair, they may also be trying to change a 3 into a 2 (or providing that option), but "trying" is the key word. There are enough high-value and/or physically large items that aren't cars (e.g. HDTVs, furniture) where undoing the transaction can be a huge imposition, even not considering that the merchandise is now no longer brand new and the customer must duplicate effort in the purchase process.