Was actually from MeFi, I believe (and I agree that it's a fantastically succinct observation): "If you are not paying for it, you're not the customer; you're

Was actually from MeFi, I believe (and I agree that it's a fantastically succinct observation): "If you are not paying for it, you're not the customer; you're the product being sold." http://www.metafilter.com/95152/Userdriven-discontent http://www.metafilter.com/95152/Userdriven-discontent