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In this case the punter must have known it was an error, so it doesn't seem moral to pick up the 82k. Somehow everyone else seems to think otherwise, so maybe

In this case the punter must have known it was an error, so it doesn't seem moral to pick up the 82k. Somehow everyone else seems to think otherwise, so maybe I'm just a sucker.

_carl_jung 8y ago
I totally agree with you. I think a lot of the other criticism is a buildup of frustration against bad customer rights, but in this case I am aligned with FanDuel. It is so obviously a genuine mistake that some dude is trying to capitalise on and make a big media hoo-hah out of. He's getting $500 and three free games, just take it and be happy.
- okmokmz 8y ago
  >It is so obviously a genuine mistake that some dude is trying to capitalise on and make a big media hoo-hah out of If the situation were reversed, and due to a genuine mistake FanDuel showed that the customer owed the company the money, do you think they would simply accept that it was a mistake and fix it? If I had to bet I would guess that they'd attempt to collect the money using any means necessary just like the customer
  - albertgoeswoof 8y ago
    That’s not the debate though, that would be morally wrong obviously. The fan is trying to get money that he/she doesn’t really deserve, and it’s immoral. Two wrongs don’t make a right, and setting a precedent that it’s a feee for all makes thing much worse for everyone.
    - emodendroket 8y ago
      That ship sailed ages ago.
  - _carl_jung 8y ago
    Maybe, maybe not. And if that were the story we'd be having a different discussion. My points still stand though. I don't think a company should have to shell out tens of thousands of dollars because a software bug resulted in a couple of extra zeros somewhere. Do you? Quick edit: A thought experiment. What if the bug created odds orders of magnitude higher than this? Should FanDuel be forced into bankruptcy from the debt to the customer?
    - cannonedhamster 8y ago
      Yes. Fanduel should have to deal with the consequences of their results. If an individual accidentally had more of an illicit substance on them than was legally allowed, they go to jail. If you accidentally choke someone to death during consensual play, there are consequences. If Fanduel hasn't found it important enough to have checks in place for their odds, literally the most important part of their business, then there are consequences. The problem with today's society is that people in power are divorced from the consequences of their actions, while those without power tend to have the harshest version of the consequences thrown at them. How many times have copyright holders illegally made false claims with no action taken against them? The point stands if we don't have consequences for our actions, we're not a country of laws and all laws should be invalid.
okmokmz 8y ago
>In this case the punter must have known it was an error, so it doesn't seem moral to pick up the 82k. If we lived in a world where companies did their best to be reasonable and fair to customers, particularly when mistakes occur, I would agree. However, considering most companies are quite hostile and willing to use any advantage they may have to maximize profits or minimize costs at the expense of customers I believe we need to act the same. If companies are going to hold us accountable and punish us for mistakes or errors to the fullest extent then we should do the same
- Obi_Juan_Kenobi 8y ago
  That's a bunch of generalities, though; are the specific accusations about fanduel or records of them benefiting from mistakes like this? "Well, they probably took advantage of people" isn't a very good argument.
  - emodendroket 8y ago
    https://www.nytimes.com/2015/10/06/sports/fanduel-draftkings-fantasy-employees-bet-rivals.html https://www.nytimes.com/2015/10/06/sports/fanduel-draftkings...

In this case the punter must have known it was an error, so it doesn't seem moral to pick up the 82k. Somehow everyone else seems to think otherwise, so maybe I'm just a sucker.

_carl_jung 8y ago

I totally agree with you. I think a lot of the other criticism is a buildup of frustration against bad customer rights, but in this case I am aligned with FanDuel. It is so obviously a genuine mistake that some dude is trying to capitalise on and make a big media hoo-hah out of. He's getting $500 and three free games, just take it and be happy.

okmokmz 8y ago
>It is so obviously a genuine mistake that some dude is trying to capitalise on and make a big media hoo-hah out of If the situation were reversed, and due to a genuine mistake FanDuel showed that the customer owed the company the money, do you think they would simply accept that it was a mistake and fix it? If I had to bet I would guess that they'd attempt to collect the money using any means necessary just like the customer
- albertgoeswoof 8y ago
  That’s not the debate though, that would be morally wrong obviously. The fan is trying to get money that he/she doesn’t really deserve, and it’s immoral. Two wrongs don’t make a right, and setting a precedent that it’s a feee for all makes thing much worse for everyone.
  - emodendroket 8y ago
    That ship sailed ages ago.
- _carl_jung 8y ago
  Maybe, maybe not. And if that were the story we'd be having a different discussion. My points still stand though. I don't think a company should have to shell out tens of thousands of dollars because a software bug resulted in a couple of extra zeros somewhere. Do you? Quick edit: A thought experiment. What if the bug created odds orders of magnitude higher than this? Should FanDuel be forced into bankruptcy from the debt to the customer?
  - cannonedhamster 8y ago
    Yes. Fanduel should have to deal with the consequences of their results. If an individual accidentally had more of an illicit substance on them than was legally allowed, they go to jail. If you accidentally choke someone to death during consensual play, there are consequences. If Fanduel hasn't found it important enough to have checks in place for their odds, literally the most important part of their business, then there are consequences. The problem with today's society is that people in power are divorced from the consequences of their actions, while those without power tend to have the harshest version of the consequences thrown at them. How many times have copyright holders illegally made false claims with no action taken against them? The point stands if we don't have consequences for our actions, we're not a country of laws and all laws should be invalid.

okmokmz 8y ago

>In this case the punter must have known it was an error, so it doesn't seem moral to pick up the 82k. If we lived in a world where companies did their best to be reasonable and fair to customers, particularly when mistakes occur, I would agree. However, considering most companies are quite hostile and willing to use any advantage they may have to maximize profits or minimize costs at the expense of customers I believe we need to act the same. If companies are going to hold us accountable and punish us for mistakes or errors to the fullest extent then we should do the same

Obi_Juan_Kenobi 8y ago
That's a bunch of generalities, though; are the specific accusations about fanduel or records of them benefiting from mistakes like this? "Well, they probably took advantage of people" isn't a very good argument.
- emodendroket 8y ago
  https://www.nytimes.com/2015/10/06/sports/fanduel-draftkings-fantasy-employees-bet-rivals.html https://www.nytimes.com/2015/10/06/sports/fanduel-draftkings...