3 ms·
my mbp (late 2016) is currently out for a keyboard replacement because keys kept falling off. i'll be waiting 5-7 days (currently at 5), but it took weeks to ma
by mjl- 8y ago
my mbp (late 2016) is currently out for a keyboard replacement because keys kept falling off. i'll be waiting 5-7 days (currently at 5), but it took weeks to make an appointment... even reaching them by phone is hard.
this made me wonder if one can pay to get faster service from apple.
this is in amsterdam (NL). btw, once you get through, they are helpful and the experience is positive. i suppose they haven't scaled support with their sales/problems.
work continues with an x220 (i forgot what a good keyboard feels like!).