In the 80s IBM had a team of expert bug smashers they put together. They got the best from different teams and by putting them together, they were magnitudes mo

In the 80s IBM had a team of expert bug smashers they put together. They got the best from different teams and by putting them together, they were magnitudes more efficient and allowed IBM to ship software faster without bugs. But as time went on, hardware was cheaper and bugs were allowed to be released with the expectation that patches will come later to fix it and kick the can down the road. Which is what we have now and why we have frame works like ITIL to manage the incidents to mitigate the issues with the customer and problems that will get bug fixes. There is too much money held up by not releasing and things may get fixed eventually. Released software doesn't have to be good. It mostly has to work. eventually things get fixed, or customers move on, or products get canned. Watson is getting canned because it doesn't provide the value everyone was promised and incremental updates can't kick the problems down the road any further.