https://www.sagamoreinstitute.org/case-study-in-culture-change-how-reforming-the-bureau-of-motor-vehicles-can-change-a-state* https://www.sagamoreinstitute.org/

https://www.sagamoreinstitute.org/case-study-in-culture-change-how-reforming-the-bureau-of-motor-vehicles-can-change-a-state* https://www.sagamoreinstitute.org/case-study-in-culture-chan... That depends on the state, honestly. I am from Indiana, where they worked on improving that experience. I haven't lived there for 5 years, but even before then I noticed a vast difference. It was no longer a soul-sucking experience that had the very real potential to eat your day. https://www.sagamoreinstitute.org/case-study-in-culture-change-how-reforming-the-bureau-of-motor-vehicles-can-change-a-state https://www.sagamoreinstitute.org/case-study-in-culture-chan...