I tried mytaxi during a vacation in Italy. Went through the whole onboarding, including checking the trips expected fare and entering CC details only to get tol

I tried mytaxi during a vacation in Italy. Went through the whole onboarding, including checking the trips expected fare and entering CC details only to get told after pressing the 'call taxi now' button by a popup that the service is not available in this area. WTF? Also the whole app looked very cheap and felt fragile. In my hometown I'm just calling taxis off the street or via plain old phone.