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This is only convenient for users who can afford to be without their phone for a day or two, and also those who are anywhere near an Apple store / service centr
by mmjaa 8y ago
This is only convenient for users who can afford to be without their phone for a day or two, and also those who are anywhere near an Apple store / service centre. Perhaps there is data that supports the statement "this is most users", but as an Apple customer who travels a lot and is not anywhere near an Apple service centre most of the time, this is very inconvenient. I'd rather just be able to order a new battery, receive it in the mail, and do the replacement myself - having to go through hoops to get Apple to do it, even if its free, is a serious hindrance to productivity. Some of us use our phones for work, and the delay of days, for a service cycle, compared to minutes, if I can do it myself, makes a huge difference to that productivity...
- rimliu 8y agoCan I ask how often do you replace batteries on your phone that it must be done when you far away and it affects your productivity? Or is just another example of the strawman in this discussion?
- mmjaa 8y agoI keep my phones for 2 - 5 years. During that time, I'd need to replace the battery at least once, maybe twice. Its not a straw man argument - but I find your response telling. Perhaps its not clear to a majority of HN users, but not all of us iPhone users live within productive reach of an Apple Store. Getting to one in person can be very inconvenient if you're not an American in a metropolitan city. This is a very USA-centric point of view, you know. Having a user-replaceable battery would go a long way towards assuaging the hassle of having to deal with Apple Service. Especially in parts of the world that don't have that luxurious, consumer-friendly, American-style glass facade with its fancy logo and happy green-shirt wearing customer reps ..