I think that's obersavtion bias. We tend to remember people who are either abrasive or ineffective. The former because their behavior stands out and the latte

I think that's obersavtion bias. We tend to remember people who are either abrasive or ineffective. The former because their behavior stands out and the latter because they tend to get in our way. People who are effective and kind tend to be forgettable because we get exactly what we want without any conflict. It just magically appears to work.