It's really quite surprising how much energy/effort can be required to wind back that lizard brain in all of us when we're particularly agitated. It's really h

It's really quite surprising how much energy/effort can be required to wind back that lizard brain in all of us when we're particularly agitated. It's really hard to respond effectively when someone is doing the WRONG thing or they completely misunderstand your stance & modus operandi. It takes a lot of effort to mentally model the other parties in the conversation and generate the empathetic response that hopefully is interpreted by the others in exactly the way you intended, so that everyone is back on the same page. An impossible endeavour.