Sometimes the best approach is to do everything by registered mail, with a return confirmation. You keep copies of everything included in each mailing, that wa

Sometimes the best approach is to do everything by registered mail, with a return confirmation. You keep copies of everything included in each mailing, that way if it reaches court you hand everything over and your documentation does the talking. I have found as soon as i take this approach it gets sorted straight away and is never a problem as they realise that they dont have a leg to stand on. In another case a business always had their used cheques returned to them once processed by the bank. When the tax office repeatedly stated a payment had not been made.. their accountant said over the phone to the tax office "thats funny because i am holding their processed check returned to them with the tax offices recieved stamp on it.." it was then magically immediately fixed. I think its because of people not wanting to do their job within their department so they handball it when ever possible, on the smallest excuse.