I use twitter, mostly for, uh, "reputation management" E.g. twitter is a place that people complain about their interactions with companies. If someone compl

I use twitter, mostly for, uh, "reputation management" E.g. twitter is a place that people complain about their interactions with companies. If someone complains about me on twitter, (or anywhere else, really... but twitter seems to be the place to complain about companies right now.) I try to make it right, or at least see to it that they get a refund.