Well I think you need to give great support when you're starting up because you need good feedback from your users. A good way to get feedback is through the su

Well I think you need to give great support when you're starting up because you need good feedback from your users. A good way to get feedback is through the support process. I think a low price and not offering support is not a good way to go. I would try and find a way around not being able to offer support for whole days.