To add to many other valid points others have provided, OVH is a discount provider and they use second-hand / refurbished hardware at their data centers to keep

To add to many other valid points others have provided, OVH is a discount provider and they use second-hand / refurbished hardware at their data centers to keep costs low. I used to manage hundreds of servers on OVH and found that their hardware failed much more frequently than even us-east-1 on EC2. Most common issues were memory and disk related failures. A few times, their techs tripped over a power cord that took a few of our racks down, and they used to have frequent issues with network connectivity (I believe it's gotten better since). On top of it, you will find that they cut costs on some of the less obvious things. For example, one day we found that their vRacks are not redundant, so a failure in one of them caused hours of downtime of our intranet. As far as customer support - our account manager was always very helpful and understanding.