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Thank you for pointing this out. I wish more people understood this point. It happens to be the same reason that Amazon can't just say "sorry, we don't take any
by dperfect 8y ago
Thank you for pointing this out. I wish more people understood this point. It happens to be the same reason that Amazon can't just say "sorry, we don't take any responsibility for the suppliers of solar eclipse glasses that we sell on our website." As a reseller, you have to take responsibility for the products you sell. Here's another example:
Let's say supplier A produces a part used by manufacturer B, who produces a final product sold to consumers through retailer C. If A was negligent and produced a defective part that causes harm/malfunction in the final product, it would be complete chaos to drag all of those parties into court in a single case (it may not even be obvious to retailer C or the customer that the product's failure is related to A's part).
To sort things out legally (assuming the problem makes it to the court system), the customer fights their case against C. C may or may not understand why the product they sell is defective, but if they believe it to be B's fault, they can file a separate case against B. And B can then file a case against A.
In the end, the legal system can find the party who is ultimately responsible and hold them accountable, but it doesn't work for B or C to say "sorry, this isn't our fault because we're just selling something that includes A's defective part".
Leadership is (or should be) similar: if an employee screws up, it's still the CEO's problem and responsibility. Internally, that CEO can hold a manager accountable, and that manager can hold the employee accountable, but that responsibility doesn't end just because it's assumed by a higher level.
- pas 8y agoI don't know. Is Apple actually selling it? Or do they just provide the marketplace and the payment gateway (bankcard charging services)?