I'm halfway through your notes and I felt I should pause to say a BIG THANK YOU for articulating your thoughts like this. Clearly, the best article I've read al

I'm halfway through your notes and I felt I should pause to say a BIG THANK YOU for articulating your thoughts like this. Clearly, the best article I've read all year. "Key takeaway: The quality of your dialogue with customers is directly proportional to the quality of the customers you will acquire. If you understand their needs better, you will close bigger deals with happier customers who consume less resources" Those words, mate, are essentially gold dust. I wish I could pay/donate for this content. Seriously. See my other comment about including it in Hacker Monthly. I do hope the curators include it in the next issue.