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Thanks for the feedback! You have a point about the opening paragraph, do you have a better suggestion? The GDPR has a lot of "edge cases", which is why we plac

Thanks for the feedback! You have a point about the opening paragraph, do you have a better suggestion? The GDPR has a lot of "edge cases", which is why we placed the FAQ on the homepage and reference it throughout. The email template was reviewed by legal experts, I'd love hear your specific concerns. This is a free and open source project, maybe you can open an issue or a pull request on our github repo? Link is in the about page.

Silhouette 8y ago
I'd suggest just being a little less heavy-handed in the wording. As written, I think your introduction will make many people think they have an absolute right to have their data removed, even if it's legitimately being collected and processed on a basis other than consent. It seems clear that you understand this is not really the case, as you do cover that in your FAQ, but perhaps the introduction could be altered to be less confrontational in style? For the email, I'd suggest fine-tuning a few things. Numerical dates in European countries are typically given in D/M/Y order rather than the US-style M/D/Y, but the ambiguity could be avoided entirely by writing the month out in full, for example. Also, I wouldn't invite contact by methods where you haven't provided the necessary details, but IIRC your email template mentioned calling but without giving a phone number. If nothing else, these sorts of mistakes make such an email look less credible, which surely isn't going to encourage a positive response.
- yoaviram 8y ago
  Thank you for taking the time to provide the feedback. We'll definitely take it on board.