>"hacking" Whatever gets you access. >"with a smartphone" The smartphone was both used to talk to the agent and also, once authorized, to unlock and turn on

>"hacking" Whatever gets you access. >"with a smartphone" The smartphone was both used to talk to the agent and also, once authorized, to unlock and turn on the car. See below: "The person allegedly responsible for taking the car is believed to have reached out to Tesla's customer support to add the stolen Model 3 to his Tesla account by its vehicle identification number. Once the vehicle was accessible on a smartphone that was signed into this person’s account, he was reportedly able to unlock the car and drive away without ever needing a key."