I bet the first version of this was some kind of maximum bipartite matching. like hopcroft-kraft but on the topic of experts check out this paper by the same r

I bet the first version of this was some kind of maximum bipartite matching. like hopcroft-kraft but on the topic of experts check out this paper by the same research group. This is much more of an 'AI' paper that does include expert domain knowledge and learning "FutureMatch: Combining Human Value Judgments and Machine Learning to Match in Dynamic Environments" from AAI2015 http://jpdickerson.com/pubs.html http://jpdickerson.com/pubs.html