Right. The time to worry about IT quality is after the duct-taped fraud of a product has collapsed and exposed millions of credit card numbers and personal inf

Right. The time to worry about IT quality is after the duct-taped fraud of a product has collapsed and exposed millions of credit card numbers and personal information. Lawsuits, legal penalties, and potentially criminal charges are generally not good for the business. Or maybe the gradual weight of technical debt simply slows you down so much that smarter, tech-focused competitors steal all your business. That's just scare-mongering from IT guys, until it actually happens to your company (and you can always just blame them anyway).