Link [1] is borked. Presumably, this one works: http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.172.1733&rep=rep1&type=pdf http://citeseerx.ist.psu.edu

Link [1] is borked. Presumably, this one works: http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.172.1733&rep=rep1&type=pdf http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.172... Also, you're missing the structured interview component.